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Why Does My Ecommerce Website
Not Sell???
Sometimes I wonder why people think that a catalog of products online is the
magical solution to richness. Yet, there are tons of sites out there that are
nothing more than a list of products, . . . catalogs basically.
So when the sales don't come, the SEO starts,.. Pages get optimized but the
increase of traffic isn't as expected. So link building follows... and traffic
goes up a bit more. But what about sales?
Often the increase in traffic doesn't result in a equal amount of sales. So the
next step gets implemented,.. A new, more professional, design. That helps, now
many visitors at least don't get scared away by what they're looking at. But
sales still doesn't go up that much.
Then you would expect people to take the next step, which is: Selling! But
funny enough, that's the last thing people want to do.
An ecommerce website needs to sell its products. You can present products in the
most beautiful and creative ways, but if you don't do anything to actually sell
them, it's all in vain.
But what does that mean, selling products?
This is the difficult part for most people. Often without even realizing it,
people have the "my product sells it self" syndrome. People love their products
so much they think everybody else does too and therefore want to buy the
products no matter what. But nothing could be farther from the truth.
What do people often do? They state all the advantages of the products in the
website. Why it is such a great product, etc. But that's just trying to help the
products selling them selves.
Products don't sell them selves! You need to sell them!
But how do you sell your products? There are many ways but I prefer the focus on
understanding the buyer's need (and showing this) and giving a solution. After
that the convincing starts which can be done in various ways and actually each
way should be present on the website because different types of people require
different types of convincing. It also depends on the products of course.
Some people are convinced by testimonials (text / images depending on the
product). Others want to be convinced by lots of information. Another group
simply wants to make sure they´re not doing something stupid while others want
to be respected.
In the end, what matters is that you actually try to sell your products in the
website.
_________________
Peter Faber
Check my SEO
Website and if you like to travel, you can find a
hotel in just about anywhere here. :)
Contact WingsDove for affordable and effective small business web design and
web site optimization.
From the past several years experience, we have learned what works and what does
not work.
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